amber.systems website terms of use

Version 2026-08-18 - last updated 18 August 2026

1. About these terms

1.1 These terms govern access to and use of the public website at https://amber.systems and any other public-facing page operated by us that expressly links to them (the Website).

1.2 The Website is owned and operated by amber systems ltd, trading as amber.systems. In these terms, “amber.systems”, “we”, “us” and “our” mean amber systems ltd.

1.3 By accessing or using the Website, you agree to these terms. If you use the Website on behalf of an organisation, you confirm that you are authorised to do so. If you do not agree, you must not use the Website.

1.4 These terms primarily govern the public Website. They do not otherwise govern:

• ordinary use of the authenticated client console;
• hosting, infrastructure, security testing, engineering, consultancy or support services;
• software, APIs or other products supplied by us; or
• any project, order or engagement governed by an Order Form, Statement of Work or other written agreement.

Those products and services are governed by the applicable separate agreement.

1.5 Good-faith security research against systems that we identify as in scope is governed by our security research and vulnerability disclosure policy. That policy is an express grant of authorisation subject to its conditions and takes precedence over these terms for matters specifically concerning authorised security research.

1.6 Our privacy notice explains how we handle personal information relating to the Website and people who contact us.

2. Information only - no offer, advice or client relationship

2.1 The Website provides general information about amber.systems, our capabilities, projects, research, tools and services. Unless we expressly state otherwise in writing, Website content is general information and is not professional, technical, security, legal, financial or other advice tailored to your circumstances.

2.2 Technical examples, security information, research findings, demonstrations and commentary may depend on assumptions, versions, configurations and threat models that do not apply to your systems. Obtain an assessment appropriate to your circumstances before acting on Website content in a production, safety-critical or security-sensitive context.

2.3 Descriptions of services, capabilities, availability, timelines or outcomes are not offers, guarantees or binding commitments. A service contract is formed only through an Order Form, clickwrap acceptance or another written agreement accepted by us.

2.4 Accessing the Website or contacting us does not by itself create a client, adviser, fiduciary, agency, partnership or confidential relationship.

2.5 Do not send credentials, cryptographic keys, unpublished vulnerabilities, malware, production datasets, special-category personal information or other confidential or high-risk material unless we have requested it and agreed an appropriate secure channel and handling arrangement. We may quarantine, restrict access to or delete unsolicited material where reasonably necessary for security, legal or data-protection purposes.

3. Ownership, attribution and reuse

3.1 We and our licensors retain ownership of the copyright and other intellectual property rights in the Website and its content. This identifies ownership but is not intended to prevent ordinary or creative reuse of public material.

3.2 Unless a page, file or item states otherwise, we grant you a worldwide, non-exclusive, royalty-free licence, for the duration of the applicable rights, to access, copy, cache, archive, index, scrape, analyse, quote, reproduce, redistribute, publish, adapt, translate, transform and otherwise use material in the Website that we own for any lawful purpose. This includes personal, educational, research, archival, journalistic and commercial use, and use for search, data analysis and machine-learning training or evaluation.

3.3 If you publish or redistribute a substantial part of the Website or an adaptation of it, you must:

• give reasonable attribution to amber.systems and, where practical, link to the original page;
• indicate material changes; and
• not imply that your use, adaptation, product or service is operated, sponsored or endorsed by us when it is not.

3.4 The licence in section 3.2 does not grant rights in:

• third-party material or material governed by a separate licence;
• personal information, confidential information or non-public material;
• our names, wordmarks, logos or other brand identifiers, except for reasonable attribution, commentary, comparison, compatibility statements, identification of origin or other lawful referential use; or
• any right that we do not own or have authority to license.

3.5 Where material is accompanied by an open-source, Creative Commons or other specific licence, that licence governs to the extent of any conflict with this section.

3.6 Third-party names, marks and content remain the property of their respective owners. Their appearance does not imply endorsement or affiliation unless expressly stated.

4. Access, automation and linking

4.1 You may access and interact with public Website pages manually or automatically, including through browsers, bots, agents, crawlers, scanners, archivers, monitoring tools, accessibility tools and research tools.

4.2 You may cache, archive, index, analyse, deep-link to, mirror or proxy public Website content, provided that you do not misrepresent its source or present a mirror or proxy as an official amber.systems service when it is not.

4.3 Automated access is not prohibited merely because it is systematic, uses non-browser software, disregards a robots.txt preference, tests a rate limit or encounters another technical control. It becomes prohibited where it:

• causes, or is reasonably likely to cause, material degradation or disruption;
• continues after we have specifically asked you to stop or adjust because it is causing or creates a credible risk of material harm;
• is used to access another person’s account, tenant, resources or data, or anything you do not own or have express permission to use;
• harvests personal contact information for spam, phishing, harassment or unsolicited bulk marketing; or
• conceals its source or identity in order to impersonate another person, evade a restriction specifically imposed on the operator, or mislead people about who operates it.

4.4 You may link to any public Website page and quote or embed extracts, provided that the presentation is not misleading and does not falsely imply affiliation or endorsement.

4.5 Nothing in this section restricts lawful accessibility work, interoperability work, reverse engineering, criticism, review, reporting, research, archiving or security testing carried out under our security policy.

5. Acceptable use

5.1 You must not use the Website in a way that is unlawful, fraudulent, deceptive, abusive or intended to harm another person.

5.2 You must not:

• intentionally access, use, alter, delete, copy, retain or disclose another person’s non-public account, credentials, content or data without permission;
• materially damage, disrupt, overload, degrade or impair the Website or related systems;
• establish persistence, pivot into another system, or deploy malware intended to spread, cause harm or retain access;
• impersonate another person or organisation, phish or socially engineer any person, or materially misrepresent your identity or authority;
• harvest contact details for spam, harassment, phishing or unsolicited bulk marketing;
• infringe another person’s intellectual property, privacy, confidentiality or other legal rights; or
• assist or encourage another person to do any of the above.

5.3 Conduct that complies with our security research and vulnerability disclosure policy is authorised and is not a breach of this section.

5.4 Information you provide through or in connection with the Website must, to the best of your knowledge, be accurate, current and not misleading where accuracy is material to the purpose for which you provide it.

6. Communications and material you send us

6.1 Your material means information, files, text, images, code or other content that you send to us through an address, link or communication channel published on the Website.

6.2 You retain any intellectual property rights you hold in your material. You grant us a non-exclusive, worldwide, royalty-free licence to receive, copy, store, review and use it only to the extent reasonably necessary to:

• respond to your communication or request;
• evaluate a proposed engagement;
• administer security, abuse-prevention or incident-response processes;
• provide a product or service under a separate agreement;
• obtain confidential legal, technical, insurance or professional advice; or
• comply with law or establish, exercise or defend legal rights.

6.3 You confirm that you have the right and authority to send your material and to permit the processing described above. Your material must not be unlawful, malicious, knowingly false or misleading, or submitted in breach of another person’s rights or duties.

6.4 We are not obliged to accept, retain, review, respond to or act upon unsolicited material. We may block, quarantine or delete material where reasonably necessary to protect systems, people or legal rights.

6.5 Our handling of personal information in your material is described in our privacy notice. A separate agreement may impose additional confidentiality, security, retention or deletion obligations once an engagement begins.

7. Related services and third-party links

7.1 The Website may link to the amber.systems client console, source-code repositories, documentation, project sites and third-party services.

7.2 The client console and amber.systems products and services may be subject to separate contracts, acceptable-use requirements and privacy information. A link does not otherwise incorporate those services into these public Website terms.

7.3 We do not control third-party websites or services and are not responsible for their availability, security, content or practices. A link does not imply endorsement. Review the terms and privacy information that apply before using a third-party service.

8. Website availability and changes

8.1 We may update, correct, redesign, restrict, suspend or discontinue any part of the Website at any time. We do not guarantee that particular content or functionality will remain available.

8.2 We take reasonable care in operating the Website, but do not warrant that it will be uninterrupted, error-free, completely secure or free from harmful code. Internet and software services are subject to faults, maintenance, attacks and events outside reasonable control.

8.3 You are responsible for using appropriate security controls, software updates, backups and independent verification when accessing or relying on online material.

9. Accuracy and warranties

9.1 We try to keep Website content useful and accurate, but do not guarantee that it is complete, current, suitable for a particular purpose or free from error.

9.2 Content may become outdated because technologies, threats, laws, standards, products and services change. Consider dates, versions and stated assumptions when assessing technical material.

9.3 Except as expressly stated and to the extent permitted by law, the Website and its content are provided on an “as is” and “as available” basis without additional representations or warranties.

9.4 Nothing in these terms affects any warranty, right or remedy that applicable law does not permit us to exclude or restrict.

10. Liability

10.1 Nothing in these terms excludes or limits liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation; or
• any other liability that cannot lawfully be excluded or limited.

10.2 If you are a consumer, nothing in these terms affects your statutory rights. We are responsible for loss or damage that is a reasonably foreseeable result of our breach or failure to use reasonable care and skill, but not for loss that was not reasonably foreseeable. We are not responsible to consumers for losses arising from use of the Website for a trade, business, craft or profession.

10.3 If you use the Website in the course of a trade, business, craft or profession, then, subject to section 10.1 and to the extent permitted by law, we are not liable for:

• loss of profits, revenue, anticipated savings, business, contracts, opportunities or goodwill;
• loss or corruption of data, software or systems;
• indirect or consequential loss;
• loss arising from reliance on Website content without obtaining an assessment appropriate to your circumstances;
• loss arising from a third-party website, service or resource; or
• loss arising from interruption, unavailability, unauthorised use or a security event outside our reasonable control.

10.4 The limitations apply to liability in contract, tort including negligence, breach of statutory duty, misrepresentation or otherwise, only to the extent permitted by law.

10.5 Liability relating to paid services, client systems, deliverables, service levels, confidentiality or data processing is governed by the applicable separate agreement.

11. Restriction of access

11.1 We may restrict or block access where we reasonably consider this necessary to protect security, integrity, availability or performance; investigate suspected misuse; comply with law; or protect legal rights.

11.2 If we specifically notify you that your activity is causing, or creates a credible risk of, material harm, you must stop or modify it as directed. A general rate limit or technical control does not by itself override the authorisation in our security policy.

11.3 Rights and obligations that by their nature should continue after access is restricted, including intellectual property, liability and governing law, continue to apply.

12. Changes to these terms

12.1 We may revise these terms. Revised terms apply from the date published, as shown by the Last updated date.

12.2 Changes do not retrospectively alter a separate product or service contract unless that contract expressly provides otherwise.

13. General provisions

13.1 We may assign or transfer our rights and obligations as part of a reorganisation, merger, acquisition, transfer of business or similar transaction, provided this does not reduce any mandatory rights you have. You may not assign these terms without our prior written consent.

13.2 A delay or failure to enforce a provision does not waive the right to enforce it later.

13.3 If a provision is unlawful, invalid or unenforceable, it will be modified to the minimum extent necessary or, if that is not possible, deleted. The remaining provisions continue in effect.

13.4 No third party has a right to enforce these terms under the Contracts (Rights of Third Parties) Act 1999.

13.5 These terms constitute the entire agreement concerning use of the public Website. The privacy notice is not part of that agreement. These terms do not replace any product or service contract.

14. Governing law and jurisdiction

14.1 These terms and any non-contractual dispute arising from them or the Website are governed by English law.

14.2 If you act in the course of a trade, business, craft or profession, the courts of England and Wales have exclusive jurisdiction.

14.3 If you are a consumer, you may bring proceedings in any court that has jurisdiction under applicable consumer law. Nothing deprives you of mandatory protections provided by the law of the country in which you live.

15. About and contacting us

15.1 The Website is owned and operated by amber systems ltd, trading as amber.systems, registered in England and Wales under company number 17349587.

15.2 Registered office:

Unit A, 82 James Carter Road
Mildenhall
Bury St Edmunds
IP28 7DE
United Kingdom

15.3 Contact us:

• general enquiries: hello@amber.systems;
• telephone: 01223 230001;
• privacy: privacy@amber.systems; or
• security reports: security@amber.systems.

15.4 Publication of an email address does not constitute agreement to accept service of legal proceedings by email. Our registered office is provided for statutory correspondence.